What This Policy Covers
This privacy policy applies to all interactions you have with goldwin — from the moment you open an account through every deposit you make via bKash, Nagad or Rocket, and every withdrawal request you submit. We collect personal data that you provide directly: your name, email
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address, phone number, and payment wallet details. We also gather technical data automatically when you access the platform, including device type, browser information, IP address and session behaviour. Your payment data flows through encrypted channels. When you fund your account using bKash, the transaction reference and
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amount are stored so we can match deposits to your wallet. The same applies to Nagad and Rocket transfers — we retain only what is necessary to confirm your transaction cleared and to resolve any disputes. We do not sell your personal data to third parties.
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We share information only where required for payment processing, fraud prevention, or where local law in eligible regions compels disclosure. Your data is stored on servers with layered access controls, and our team accesses account records only when you raise a support request or when automated
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systems flag unusual activity. Availability of our services depends on your local law and eligible regions. This policy may be updated periodically, and we will notify you through your registered email or an in-account message when material changes occur.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.